ITIL®


ITIL® Foundation
Hours: 14
Lectures: 304

The ITIL® Foundation course is an exciting and dynamic course, which will give the candidates an introduction to the lifecycle of managing IT services to deliver according to business expectations. The course will help the candidates to learn the core disciplines of ITIL and its best practices. The ultimate objective of this foundation course is to enable the students to successfully complete the associated ITIL® Foundation exam required for entry into the future ITIL® n intermediate-level training courses.

The ITIL® Foundation course covers the fundamental and basic knowledge of all of the five core disciplines of ITIL, namely; Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. The basic knowledge about these five core disciplines enables the students to enhance alignment to the business requirements while demonstrating business value and ROI and enabling IT to solve specific operational needs.

The course requires the candidates to have a basic familiarity with IT terminology. Along with that, a few months to a year’s experience is recommended in the IT-related work field.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

As an option, you can also purchase a digital exam prep courseware kit from www.itsmwebsolutions.com which includes a comprehensive study guide, a checkpoint booklet and sample exam papers for the ITIL exam the you will sit for.

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs (you will need an itSM Solutions Certificate of Completion to register for the PDU’s)

Available ITIL® Credits for this Course Series: 2

By completing this course series, you will earn 2 ITIL® Credits once you pass the official ITIL Certification Exam associated with this course.

Available CEUs* for Course Series Completion: 18

By completing this course series, you can earn up to 18 CEUs. (*CEUs are entirely dependent on the organization for which you are applying and may require you to provide an itSM Solutions Certificate of Completion)

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.


Certification Course
$299
ITIL® IT Service Management Learning Path

All of our ITIL® courses are certified, which means you can earn PDUs and you will qualify to take the certification exams. Upon completion of each course and practice exam you will be awarded a certificate of completion that includes the necessary information you need to take the formal exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting [email protected]
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

14 Course Bundle
$3,499
ITIL® Continual Service Improvement (CSI)
Hours: 4
Lectures: 162
The ITIL® Continual Service Improvement (CSI) course is a comprehensive course covering the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. The course teaches the candidates about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes.
This course focuses on the general principles and lifecycle aspects of Continual Service Improvement (CSI) and covers the management and control of the activities and techniques within the CSI stage. Additionally the course looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL® Service Lifecycle.
Certification Details
ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

Available PDUs for this Course Series: 22
By completing this course series, you will earn 22 PDUs.
Available ITIL® Credits for this Course Series: 3
By completing this course series, you will earn 3 ITIL® Credits.
Available CEUs* for Course Series Completion: 6
By completing this course series, you can earn up to 6 CEUs.
(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.
Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting [email protected]
Certification Course
$299
ITIL® Practitioner
Hours: 7.5
Lectures: 292

The ITIL® Practitioner is a highly practical course and designed in such a way that enables the candidates to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this comprehensive course, the students will learn the guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM).

The ITIL® Practitioner training course prepares the candidates for the AXELOS® ITIL® Practitioner exam which is required to achieve the ITIL Practitioner certificate. The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 10

By completing this course series, you can earn up to 10 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting [email protected]
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® Operational Support & Analysis (OSA)
Certification Course
$299
ITIL® Orientation
Certification Course
$299
ITIL® Service Design
Certification Course
$299
ITIL® Service Transition (ST)
Certification Course
$299
ITIL® Service Operation (SO)
Certification Course
$299
ITIL® Service Offerings and Agreements (SOA)
Certification Course
$299
ITIL® Service Strategy (SS)
Certification Course
$299
ITIL® Release, Control and Validation
Certification Course
$299
ITIL® Planning, Protection & Optimization (PPO)
Hours: 5.5
Lectures: 236

The ITIL® Planning, Protection & Optimization (PPO) course covers the practical aspects of the ITIL® service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. The course focuses on the operational-level process activities and supporting methods and enables the students to execute these processes in a practical and real-world environment. This training course is intended to enable the students to apply the practices throughout the service management lifecycle.

This course will help the students to gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL® Service Capability training course. Specifically, this course will provide comprehensive knowledge needed to pass the ITIL® Planning, Protection and Optimization (PPO) certification exam, and lead towards the ITIL® Expert certification.


Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

This course is certified by ITSM solutions. As per PeopleCert (the exam provider) , you need to take following steps in order to sit for the exam:

1. You pass the practice quizzes on the Integrity Training site and earn our CoC.

2. You contact ITSM Solutions directly to get a Certificate of Completion from them. ITSM may charge your for additional courseware before offering a CoC, so check with them if you have any concerns about that.

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs (you will need an itSM Solutions Certificate of Completion to register for the PDU’s)

Available ITIL® Credits for this Course Series: 4

By completing this course series, you will earn 4 ITIL® Credits once you pass the official ITIL Certification Exam associated with this course.

Available CEUs* for Course Series Completion: 8

By completing this course series, you can earn up to 8 CEUs. (*CEUs are entirely dependent on the organization for which you are applying and may require you to provide an itSM Solutions Certificate of Completion)

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited..

Certification Course
$299
ITIL® Managing Across the Lifecycle
Certification Course
$299
COBIT 5 Foundation
Certification Course
$299
Introduction to Project Management Learning Path

If you're looking to get your start in the world of Project Management, this learning path will prepare you for the certification exams you'll need to pass to qualify as an employee candidate in the field.

All of our ITIL® and PMI courses are certified, which means you can earn PDUs and you will qualify to take the certification exams. Upon completion of each course and practice exam you will be awarded a certificate of completion that includes the necessary information you need to take the formal exam or earn PDUs.

Courses include practice exams.

We offer verifiable certificates of completion that you can add to your resume or LinkedIn account.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.

9 Course Bundle
$1,499
Ultimate ITIL Bundle
IT Infrastructure Library
Hours: 105
Lectures: 3804

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

To get the Integrity Training Certificate of Completion (COC) for proof that you completed the video course testing you will need to provide your full name and email address to Integrity Training (instructions are in the course).

If you are planning to take the official ITIL certification exam from Peoplecert (the exclusive exam agent for ITIL certification) please send copy of Integrity Training COC’s to [email protected] for proof that the course and testing were completed.

Upon delivery of the COC’s to itSM Solutions , you are free to purchase an ITIL exam voucher from www.itsmwebsolutions.com. Once the exam voucher purchase is complete, itSM Solutions will issue you an itSM Solutions COC which you will need to register for the ITIL exam using the exam voucher.

As an option, you can also purchase a digital exam prep courseware kit from www.itsmwebsolutions.com which includes a comprehensive study guide, a checkpoint booklet and sample exam papers for the ITIL exam the you will sit for.


ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trademarks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited..

14 Course Bundle
$299