ITIL®


ITIL® Foundation
Hours: 14
Lectures: 304

The ITIL® Foundation course is an exciting and dynamic course, which will give the candidates an introduction to the lifecycle of managing IT services to deliver according to business expectations. The course will help the candidates to learn the core disciplines of ITIL and its best practices. The ultimate objective of this foundation course is to enable the students to successfully complete the associated ITIL® Foundation exam required for entry into the future ITIL® n intermediate-level training courses.

The ITIL® Foundation course covers the fundamental and basic knowledge of all of the five core disciplines of ITIL, namely; Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. The basic knowledge about these five core disciplines enables the students to enhance alignment to the business requirements while demonstrating business value and ROI and enabling IT to solve specific operational needs.

The course requires the candidates to have a basic familiarity with IT terminology. Along with that, a few months to a year’s experience is recommended in the IT-related work field.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 2

By completing this course series, you will earn 2 ITIL® Credits.

Available CEUs* for Course Series Completion: 18

By completing this course series, you can earn up to 18 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Certificate is required ONLY if you need the PDUs or taking the exam. Certificate is not required to complete this course.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® IT Service Management Learning Path

All of our ITIL® courses are certified, which means you can earn PDUs and you will qualify to take the certification exams. Upon completion of each course and practice exam you will be awarded a certificate of completion that includes the necessary information you need to take the formal exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

14 Course Bundle
$3,499
ITIL® Continual Service Improvement (CSI)
Hours: 4
Lectures: 162
The ITIL® Continual Service Improvement (CSI) course is a comprehensive course covering the overall concepts, processes, policies, and methods associated with the continual service improvement (CSI) phase of the service lifecycle. The course teaches the candidates about managing and controlling the activities and techniques within the CSI stage, not the details of each of the supporting processes.
This course focuses on the general principles and lifecycle aspects of Continual Service Improvement (CSI) and covers the management and control of the activities and techniques within the CSI stage. Additionally the course looks at the concept of CSI as a practice and at the interfaces between CSI and the other stages of the ITIL® Service Lifecycle.
Certification Details
ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®
Available PDUs for this Course Series: 22
By completing this course series, you will earn 22 PDUs.
Available ITIL® Credits for this Course Series: 3
By completing this course series, you will earn 3 ITIL® Credits.
Available CEUs* for Course Series Completion: 6
By completing this course series, you can earn up to 6 CEUs.
(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.
Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® Practitioner
Hours: 7.5
Lectures: 292

The ITIL® Practitioner is a highly practical course and designed in such a way that enables the candidates to implement service improvements based on the ITIL® philosophy of “adopt and adapt.” In this comprehensive course, the students will learn the guiding principles of service improvement, the service improvement approach, communication, metrics and measurement, and organizational change management (OCM).

The ITIL® Practitioner training course prepares the candidates for the AXELOS® ITIL® Practitioner exam which is required to achieve the ITIL Practitioner certificate. The ITIL® Practitioner certification offers practical guidance on how to adopt and adapt the ITIL framework to support your business' objectives.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 10

By completing this course series, you can earn up to 10 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® Operational Support & Analysis (OSA)
Hours: 6
Lectures: 284
The ITIL® Operational Support & Analysis (OSA) course covers the practical aspects of the ITIL® service lifecycle and processes associated with the operational support and analysis of services and service delivery. The course focuses on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This course also helps the candidates to successfully complete the associated exam offered by ITIL®.
The ITIL® Operational Support & Analysis course builds on the principles covered as part of the ITIL® Foundation course and is designed to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle framework.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs.

Available ITIL® Credits for this Course Series: 4

By completing this course series, you will earn 4 ITIL® Credits.

Available CEUs* for Course Series Completion: 8

By completing this course series, you can earn up to 8 CEUs.

(*CEUs are entirely dependent on the organization you are applying)


Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® Orientation
Hours: 14
Lectures: 304

The ITIL® Orientation course is a basic training course designed to help the IT professionals to learn about how the IT Infrastructure Library (ITIL®) can help align with business and IT, control costs, improve IT service quality, balance resource allocations, and make IT a more enjoyable and stable place to work. The course focuses on the first-hand knowledge and experience to explain the benefits, pros, and cons of ITIL®.

This course is specifically designed for those IT and business executives who want to align their knowledge and practices with the guidelines and principles of IT service management defined by the ITIL®. The course is for the beginner level candidates who want to step in the service management field and want to grow in this area of information technology.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available ITIL® Credits for this Course Series: 2

By completing this course series, you will earn 2 ITIL® Credits.

Available CEUs* for Course Series Completion: 18

By completing this course series, you can earn up to 18 CEUs.

(*CEUs are entirely dependent on the organization you are applying)


Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Service Design
Hours: 8
Lectures: 313

The ITIL® Service Design (SD) is one of the ten intermediate level courses in the ITIL® Intermediate Certification curriculum. This preparatory course helps the students to gain the skills needed to plan, implement, and optimize service design processes. The students are also able to gather sufficient foundational knowledge needed to pass the ITIL® Intermediate Service Design certification exam.

The ITIL® Service Design (SD) course covers the overall concepts, processes, policies, and methods associated with the service design phase of the service lifecycle. In addition to that, the course covers the management and control of the activities and techniques within the service design stage to help the students prepare for the ITIL® Intermediate Service Design certification exam and achieve the ITIL® Intermediate Certification.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 22

By completing this course series, you will earn 22 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 10

By completing this course series, you can earn up to 10 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Service Transition (ST)
Hours: 6.5
Lectures: 255

The ITIL® Service Transition (ST) course builds on the principles covered as part of the ITIL® Foundation course and is focused on the lifecycle aspects of Service Transition. The course covers the management and control of the activities and techniques within the Service Transition stage of the lifecycle. In addition to covering the Service Transition concept, the course also explores the concept of Service Design principles and at the interfaces between Service Design and the other stages of the ITIL® Service Lifecycle.

In the ITIL® Service Transition (ST) course, the students learn to implement and use the overall concepts, processes, policies, and methods associated with the service transition phase of the service lifecycle. The main focus of this course is on service transition purpose, principles, processes, activities, functions, technology, and implementation considerations.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 22

By completing this course series, you will earn 22 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 9

By completing this course series, you can earn up to 9 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Service Operation (SO)
Hours: 6
Lectures: 259

The ITIL® Service Operation (SO) course is a comprehensive training course that builds on the general principles covered as part of the ITIL® Foundation course with primary focus on the lifecycle aspects of Service Operation including - Service Operations principals, activities and technology considerations. The course also gives an overview of the Service Operation Processes and Functions. In addition to this, the course looks at the interfaces between Service Operation and the other stages of the ITIL® Service Lifecycle.

The ITIL® Service Operation (SO) course covers the overall concepts, processes, policies, and methods associated with the service operation phase of the service lifecycle. The main objective of the course is to enable the students to understand the concept, purpose, principles, processes, activities, functions and implementing consideration of the ITIL® service operation.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 22

By completing this course series, you will earn 22 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 8

By completing this course series, you can earn up to 8 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Certification Exam Details:
Certification Exam Voucher for this course can be purchased at www.itsmmentorstore.com/index.html
Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Join the itSM Solutions Mentoring for this course at www.linkedin.com/groups/1932454
Looking for Exam Voucher Details? Click Here

Certification Course
$299
ITIL® Service Offerings and Agreements (SOA)
Hours: 5.5
Lectures: 244

The ITIL® Service Offerings and Agreements (SOA) course builds further to the learnt concepts in the ITIL® Foundation course. This course enables the candidates to introduce Service Portfolio Management, Service Catalogue Management, Service Level Management, Demand Management, Supplier Management, Financial Management and Business Relationship Management as integral parts of their organization’s overall Services Framework.

The ITIL® Service Offerings and Agreements course will focus on the practical aspects of the ITIL service lifecycle and processes associated with service offerings and agreements as they relate to services and service delivery. The course covers the operational-level process activities and supporting methods and enables the students to execute these processes in their organizations.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs.

Available ITIL® Credits for this Course Series: 4

By completing this course series, you will earn 4 ITIL® Credits.

Available CEUs* for Course Series Completion: 8

By completing this course series, you can earn up to 8 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Service Strategy (SS)
Hours: 6.5
Lectures: 284

The ITIL® Service Strategy (SS) course comprehensively covers the overall concepts associated with the service strategy phase of the service lifecycle. The course presents an introduction to the key principles of service strategy, and teaches the students about the service strategy processes. The students are also able to discover the importance of governance and related frameworks, and also examine implementation considerations and approaches, including organizational design, the role of technology, and service automation.

The ITIL® Service Strategy (SS) certification preparatory course guides the students to design, develop, and implement service provider strategy that aligns to the organizational strategy. The SS module focuses on the importance of the strategic aspect of services within the IT service lifecycle. The course provides the specific knowledge, techniques and skills to help the students to demonstrate that they understand the risks and success factors. The course also enhances the skills to develop and progress strategy within an enterprise.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 22

By completing this course series, you will earn 22 PDUs.

Available ITIL® Credits for this Course Series: 3

By completing this course series, you will earn 3 ITIL® Credits.

Available CEUs* for Course Series Completion: 9

By completing this course series, you can earn up to 9 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Release, Control and Validation
Hours: 6.5
Lectures: 268

The ITIL® Release, Control and Validation (RCV) course builds on the principles covered as part of the ITIL® Foundation course and is focused on the release, control and validation processes in a service lifecycle. The main objective of this training course is to impart, test, and validate the knowledge on industry practices in service management as documented in the ITIL® Service Lifecycle core publications.

The ITIL® Release, Control and Validation (RCV) course imparts the students with practical knowledge of the ITIL® service lifecycle and processes associated with the release, control, and validation (RCV) of services and service delivery. The course mainly focuses on the operational-level process activities and supporting methods and approaches to executing these processes in a practical and hands-on environment.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs. (you will need an itSM Solutions Certificate of Completion to register for the PDU’s)

Available ITIL® Credits for this Course Series: 4

By completing this course series, you will earn 4 ITIL® Credits once you pass the official ITIL Certification Exam associated with this course .

Available CEUs* for Course Series Completion: 9

By completing this course series, you can earn up to 9 CEUs. (*CEUs are entirely dependent on the organization for which you are applying and may require that you provide an itSM Solutions Certificate of Completion)

Certificate of Completion

The Integrity Training Certificate of Completion does not qualify you to register for the official ITIL exam associated with this course.

If you are planning to take the official certification exam for this ITIL course you are required to go to the itSM Solutions web site, and for a fee they will issue you an digital exam prep courseware kit with exam sample papers plus an accredited certificate of completion and exam voucher to register for the exam from Peoplecert.

Please Note: Students are not required to apply for the itSM certificate, however the certificate is required if you want to sit for the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
ITIL® Planning, Protection & Optimization (PPO)
Hours: 5.5
Lectures: 236

The ITIL® Planning, Protection & Optimization (PPO) course covers the practical aspects of the ITIL® service lifecycle and processes associated with the planning, protection, and optimization (PPO) of services and service delivery. The course focuses on the operational-level process activities and supporting methods and enables the students to execute these processes in a practical and real-world environment. This training course is intended to enable the students to apply the practices throughout the service management lifecycle.

This course will help the students to gain the foundational knowledge and skills to plan, implement, and optimize IT processes and best practices in this ITIL® Service Capability training course. Specifically, this course will provide comprehensive knowledge needed to pass the ITIL® Planning, Protection and Optimization (PPO) certification exam, and lead towards the ITIL® Expert certification.


Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs.

Available ITIL® Credits for this Course Series: 4

By completing this course series, you will earn 4 ITIL® Credits.

Available CEUs* for Course Series Completion: 8

By completing this course series, you can earn up to 8 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.
Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com
Certification Course
$299
ITIL® Managing Across the Lifecycle
Hours: 10
Lectures: 383

The ITIL® Managing Across the Lifecycle (MALC) is an expert level course that leads to the ITIL® Expert in IT Service Management certification. This course focuses on the business, management, and supervisory objectives, purposes, processes, functions, and activities. The course also helps the candidates to examine the interfaces and interactions between the processes covered in the Service Lifecycle. This course is designed using to enable the candidates to implement the learnt concepts and the core disciplines of ITIL®. Along with the best practices associated with the ITIL® framework. The course comprehensively covers all the exam objectives of the relevant certification exam as well.

This comprehensive course on ITIL® Managing Across the Lifecycle (MALC) brings together the full essence of a lifecycle approach to service management, and consolidates the knowledge of the candidates who have completed the Orientation, Foundation and Practitioner courses.

Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 38

By completing this course series, you will earn 38 PDUs.

Available ITIL® Credits for this Course Series: 5

By completing this course series, you will earn 5 ITIL® Credits.

Available CEUs* for Course Series Completion: 14

By completing this course series, you can earn up to 14 CEUs.

(*CEUs are entirely dependent on the organization you are applying)

Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
COBIT 5 Foundation
Hours: 4.5
Lectures: 216

The COBIT 5 Foundation course provides a comprehensive foundation to the students and enables them to assist their enterprises in achieving their objectives for the governance and management of enterprise IT. The course also helps the students working for various enterprises to create optimal value from IT by maintaining a balance between realizing benefits, and optimizing risk levels and resource use. The candidates will be able to manage the enterprise IT in a holistic manner. The COBIT 5 is a vendor-neutral and generic course which is useful for enterprises of all sizes, including commercial, not-for-profit, and public sector.

The COBIT 5 Foundation course will teach the candidates about the need for an IT governance framework and how COBIT 5 can address this need by providing the latest insights into enterprise-wide governance of IT. Using real-world and example-driven approach, the candidates will be able to cover the elements and supporting materials of the COBIT framework.


Certification Details

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth. ITIL®

Available PDUs for this Course Series: 18

By completing this course series, you will earn 18 PDUs.

Available CEUs* for Course Series Completion: 7

By completing this course series, you can earn up to 7 CEUs.

(*CEUs are entirely dependent on the organization you are applying)


Please note: Candidates do not require to have the certification to complete this course, however the certificate is required in case the candidates are looking forward to sit in the exam or earn PDUs.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting support@itsmsolutions.com

Certification Course
$299
Ultimate ITIL Bundle
IT Infrastructure Library
Hours: 105
Lectures: 3804

ITIL® is a widely accepted approach to IT Service Management (ITSM), which has been adopted by individuals and organizations across the world. This provides a cohesive set of best practices, drawn from the public and private sectors internationally. ITIL® advocates that IT services are aligned to the needs of the business and support its core processes. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

Disclaimer :Print or Digital Book Courseware for this course can be purchased by contacting itSM Solutions.

14 Course Bundle
$299
Introduction to Project Management Learning Path

If you're looking to get your start in the world of Project Management, this learning path will prepare you for the certification exams you'll need to pass to qualify as an employee candidate in the field.

All of our ITIL® and PMI courses are certified, which means you can earn PDUs and you will qualify to take the certification exams. Upon completion of each course and practice exam you will be awarded a certificate of completion that includes the necessary information you need to take the formal exam or earn PDUs.

Courses include practice exams.

We offer verifiable certificates of completion that you can add to your resume or LinkedIn account.

ITIL®, RESILIA™, PRINCE2®, and the Swirl logo™ are registered trade marks of the AXELOS Limited, used under permission of AXELOS. All rights reserved. All ITIL®, RESILIA™ and PRINCE2® courses are offered by itSM Solutions ATO of AXELOS Limited.

PMI, Project Management Institute, Project Management Professional (PMP), PMP, Certified Associate in Project Management (CAPM), CAPM, PMI Agile Certified Practitioner (PMI-ACP), PMI-ACP, PMI Risk Management Professional (PMI-RMP), PMI-RMP, PMBOK, PgMP, PULSE OF THE PROFESSION, THE PMI TALENT TRIANGLE and The PMI REP Logo are registered marks of the Project Management Institute, Inc.

9 Course Bundle
$1,499